SOC 2 Security

SOC 2 is an enhancement to the current standard for reporting on controls at a service organization - SAS70. QuestionPro's co-location facility at Seattle has completed its SOC 2 audit report. This audit, by an independent accounting firm, signifies that QuestionPro’s data center security and operational procedures have been reviewed and tested to validate that controls and processes have been suitably designed, are operating effectively, and they protect and safeguard customers’ equipment and data.

Customers that select QuestionPro as their service provider can be confident that they are entrusting their business to a partner that employs the highest standards of performance in the following areas:

• Security: Only authorized QuestionPro employees are granted access to the data center.
• Service availability: Redundant HVAC and UPS systems ensure that mechanical and electrical failures will not result in an outage.
• Reliability: Critical facility systems (i.e. smoke detection, cooling, and power) are continuously monitored as well as inspected and serviced regularly to ensure effective operation.
• Route-Optimized internet connectivity - QuestionPro's Performance IPTM Internet connectivity is the single most important factor in keeping online connections performing optimally.