Updating User Profile - How To?

SurveyAnalytics platform allows you to manage and keep your account and profile information up-to-date from the 'my account' section. Here, you can manage your email address, password, contact information, billing details, etc.

Information like password should be updated frequently. You can update your account password and other settings under my account section.

Go to: Login » My Account (top right corner)

• Click on your email address or my account in the drop-down.
• By default, the overview tab will be opened.
• Here, you will see the following sections - login details, user profile and cancel account.
• Under login details, click on the update password button to change your password.
• A pop-up will appear to update new password.
• You can also update your email address by clicking on the update email button.
Updating email address will also change the email address you use for login.

You can update your profile under user profile under My Account.

• Click on the edit user details button under user profile section.
• User profile pop-up will appear to update user information.
• On the popup, update your information and click on the update user profile button.


Here, you can update the following information:

• First and last name
• Profile picture
• Phone number
• Website URL
• Time zone
• SFTP public key
Updating time zone will also update the date/time information for all your surveys, data, and other information.

To update profile picture:

• Click on the edit user details button under user profile section.
• User profile pop-up will appear to update user information.
• Go to profile picture and select an uploaded image from the drop-down. You can also upload a new image. Click on upload file and upload an image to be used as profile picture.